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Recording a presentation that has a Video Clip in it

Liz08
Newcomer
Newcomer

Does anyone know how to have a recording include the sound from a video that is part of the presentation?  I recorded a meeting I was in, and the recording was fine except when we went through a video clip I was presenting.  the video clip was on the recording but the sound from the video did not get recorded.  Do i need to change a setting or something?

1 REPLY 1

DonMacAskill
Newcomer
Newcomer

I have the same problem. The video is being played in Windows Media player . I confirmed my default apps are set to Windows Media player. The discussion at the beginning of the Clip is recorded but the audio from the video I play doesn't get recorded.