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Recording Zoom cloud recordings during Free trial, and viewing after paying.

getanchored
Newcomer
Newcomer

Hi. I recorded a Zoom meeting on cloud while I was using the free version. Now, I really need to rewatch that recording. Could I access the cloud recording once I have made payments? The meeting was less than 24 hours ago. 

1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

Hello @getanchored 

 

To cloud record you need to be on a paid version of Zoom. As the recording is tied to your account and on the cloud, as soon as you pay on an eligible plan for cloud recording, the recordings will be available on your account.

 

You can find out more here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058006

 

I hope this helps and if this answers your question please make sure to mark this as a solution.

Thank you,
Jake