Recording Speaker and ASL interpreters? | Community
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Newcomer
January 20, 2022
Question

Recording Speaker and ASL interpreters?

  • January 20, 2022
  • 5 replies
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I recently  recorded a meeting featuring a speaker simultaneous sign language interpretation.  I spotlighted the speaker and the 2 ASL interpreters.   I recorded the meeting but when I downloaded the recording, only the speaker was recorded.   HOw can I make sure all of the spotlighted speakers/video is recorded?  This was really disappointing!

    5 replies

    beardbrad
    Community Champion | Employee
    Community Champion | Employee
    January 20, 2022

    Javier,

     

    Currently cloud recordings will only record the original audio of the meeting, not the translations. If you locally record the meeting, it will record the audio chosen by that participant.  Using Language Intepretation in Zoom 

     

    If this answered your question, please mark it as a solution so it may help others.

     

    Brad

    Bort
    Employee
    Employee
    January 21, 2022

    @beardbrad , I doubt they were using the language interpretation feature for ASL (American Sign Language), so that's likely not the issue. 

    @JavierS I believe the issue is that cloud recordings do not yet support multiple spotlighted participants, only the last spotlighted participant. Let me double-check and confirm that is the case. 

    JavierSAuthor
    Newcomer
    January 24, 2022

    THanks for checking in on that.    Should I be recording the screen on my own computer to make sure that all of the spotlighted persons are recorded.   

    JavierSAuthor
    Newcomer
    January 26, 2022

    One more question, I appreciate your assistance.   When you say record locally, do you mean that I indicate on the Zoom online dashboard, that the recording should be stored locally?  Of do you mean something else.  I wish I knew the lingo better.   

     

    Bort
    Employee
    Employee
    January 26, 2022

    Hi @JavierS, here is a simple breakdown of local and cloud recording: https://support.zoom.us/hc/en-us/articles/360059781332

     

    Where you record is generally decided in the live meeting, but you can also set a meeting to auto-record as well. 

    Participant
    February 1, 2022

    Please ask Zoom to enhance the product to include native Sign Language interpretation options... you can post your request here: Feedback - Zoom.
    Sign Language interpretation should be on par with spoken language interpretation instead of relegated to workarounds like spotlighting that make it difficult to use and have limitations.

    Newcomer
    January 17, 2023

    To deal with this situation I select these: Follow host view, Side-by-side view, Hide non-video participants

     

    Spotlight your speaker and your ASL interpreter. I usually have two interpreters because they rotate every 15/20 minutes. When the new interpreter enters, he/she clicks on Replace spotlight in the three dots on the right upper corner of the current interpreter. This way they have get in the spotlight. The interpreter that finished, just turns off the video and they "disappear" until the next rotation. This way they are recorded. 

    Newcomer
    October 26, 2023

    Hi, if i do the interpetation feature at the bottom, and put the ASL interpreters in the room and then we do breakout, if they ASL stay in main room and I record, are the ASL interpreters recorded?