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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Recording Setting

RebeTC
Newcomer
Newcomer

"I need help, I'm having issues with the recording settings in my paid account for 100 people. It's giving me videos in a resolution of 1280 × 720, but I used to be able to record in full HD. I  try following the instructions but don't see that in my settings.   Follow the below instructions to enable Group HD in 1080p:
Access Zoom via the web portal.
Click Settings in the navigation bar on the left of the screen.
Click on the Meetings tab.
Navigate to the In Meeting (Advanced) section.
Click on Group HD video to enable HD.
Select the Full HD (1080p) option.
Click Save.                                                                                                                                                                                                Could some one guide me?

1 REPLY 1

namanchourasia
Newcomer
Newcomer

not its not working