Recording: Camera didn't switch | Community
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Newcomer
January 15, 2022
Question

Recording: Camera didn't switch

  • January 15, 2022
  • 1 reply
  • 0 views

Hi Community. 

 

We recorded a two hour video and normally the camera is switching between both of us, depending of who's speaking. 

 

Now in this recording its not switching but stays on one person. 

 

Anyone knows how and if we can solve this?

 

Ty in advance

    1 reply

    Bri
    Community Manager
    Community Manager
    January 21, 2022

    Hi @mariusgrosshans, and welcome to the community! Were you or the other person recording? The recording will follow the video layout of the person who initiated the recording.

     

    https://support.zoom.us/hc/en-us/articles/360025561091-Recording-layouts

    Newcomer
    January 21, 2022

    Hi Bri. I was recording, we did the same procedure for the last 26 weeks, every week. Today we changed, the other person was recording and then it worked, the camera was switching. So it's from my side. I reinstalled, nothing changed. No settings were changed. Mac Version 12.0.1, Macbook Pro M1

    Newcomer
    May 6, 2022

    I just had this issue as well. Very frustrating, as the video is unusable. Never had a problem in the past.