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Newcomer
February 16, 2022
Question

Recorded video stuck "in processing"

  • February 16, 2022
  • 1 reply
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I have not encountered this before where the cloud recording is not sent within an hour of my recording -- it has been almost 10 hours and it is marked "Processing" in my recording file.  How can I fix this?

 

    1 reply

    crchan123
    Employee
    Employee
    June 30, 2022

    Hi @keriwiederspahn! Thanks for posting your question, and welcome to the Zoom community!

    I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.