Recorded video cannot be converted | Community
Skip to main content
A
Newcomer
Aedas
Newcomer
March 2, 2023
Question

Recorded video cannot be converted

  • March 2, 2023
  • 2 replies
  • 1 view

When I double-click the recording file, there is no reflection. I find the meeting option in the zoom client, and there is no such meeting in the recorded one.

    2 replies

    L
    Newcomer
    ling1
    Newcomer
    March 8, 2023

    I have the same issue. Hopefully someone can help...

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    March 23, 2023

    Hi @Aedas @ling1 , thank ypu for your contributions to the Zoom Community!

     

    Have you tried following the troubleshooting recommendations outlined in this article :Troubleshooting local recording issues. 

     

    Please let me know if it helps!

    Carla,
    Zoom Community Team

    B
    Newcomer
    bettyrise
    Newcomer
    May 23, 2023

    hello I have the same issue. I cleared disk space (as it was the problem that stopped my recording), but still now I can not convert it to my recording when I double click on the double_click_to_convert_01.zoom. What needs to be done to access the file?

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.