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Recorded to Google Drive on computer but no space

DEWR98
Newcomer
Newcomer

‎2021-09-09 03:53 AM - last edited on ‎2022-03-11 09:19 AM by Community Moderator | Employee

I recently recorded a meeting to my computer using the Google Drive for Desktop, however it only seemed to have space for the chat, audio and playback files. The meeting recording does not appear in the folder, I was wondering if Zoom still has the file and how I could retrieve it?

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Bort
Zoom Employee
Zoom Employee

‎2021-09-09 09:25 AM

Hi @DEWR98 

If you recorded the meeting locally, you have the only copy of the recording. Zoom keeps no backups or recordings. 

We recommend avoiding recording directly to locations that are backed up to the cloud, as the syncing can interfere with the saving of the raw video files and potentially cause corruptions. 

Do you see any of the Double-click_to_convert files still in that folder? 

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