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Newcomer
August 29, 2022
Question

Recorded Zoom meetings

  • August 29, 2022
  • 1 reply
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Recording a meeting on free account.  Ended just before the 40 minute deadline. Recording not showing up in folder. Was not given option to save.

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    August 29, 2022

    What type of device/operating system were you using?

     

    Look in the Zoom desktop application's Settings window in the Recording tab, and click the "Open" button near where it says "Store my recording at:".  There, you should see folders with meeting dates and names.  If there is a folder there corresponding to your meeting date/time, look to see if there are files located there.

     

    This Zoom Support article gives instructions on how to convert a recording file that was not converted automatically:

    https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-local-recording-issues