Recent issue wherein I can't see videos of all participants while hosting the meeting

Forum|Forum|3 years ago
January 24, 2022
2 replies
0 views

Hi, I have been using this Zoom Id for education purpose since the start of the pandemic. Recently i.e. January 2022, I am facing a lot of issues connecting the meeting as a host and cannot see more than 1 or 2 participants video. My internet speed is excellent. I think there is some setting or technical issue as I do not face any problem using a second account which is also a free account that I use for the same purpose (education).

Kindly help and suggest what I need to do.

Thank you

CarlaA

Community Manager

Hi @SRSDDN! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved. If it has been resolved, please let us know how 🙂 I think other members with a similar question would find it helpful. Thank you!

Moderator

Zoom Community Team

J

JayPandit

Newcomer

Hi CarlaA,

I have been having the same issue also since about the beginning of the year. I see only one or two participants out of say 5 . The rest of the participants show up as black windows. Even the participants that i do see often have their view frozen. I am the only one in the meeting who cannot see the others.

My internet speed is excellent. Please help!

Thanks,

Jay