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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Received a failure to receive authentication code when logging in to Zoom

finetx01
Newcomer
Newcomer

finetx01_0-1668478565728.png

 

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi finetx01,

 

you will need to contact zoom support to change your email address because you can not receive receive verification email at old address.

Contact Zoom Support – Zoom Support

Changing the email associated with your account – Zoom Support

 

thanks,  eliot