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Re: Zoom camera stops working intermittently on my Chromebook

chezlouise62
Newcomer
Newcomer

‎2024-04-14 09:16 AM

This just started happening today. I have used zoom on my Chromebook without problems for a couple of years. Suddenly my outgoing video is black on meetings I host and meetings I join. Like others, I've checked settings in Zoom and Chromebook, restarted etc. Interesting that this appears to be a recent issue for everyone. Has Zoom provided any answers anywhere?

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-16 11:45 AM

Hello @chezlouise62!

 

Can you please update the Zoom Web App on Chromebook and test it again?

 

Let me know how it goes!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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