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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Re: Welcome to the Zoom Community--Introduce Yourself!

rbabskie1
Newcomer
Newcomer

‎2021-08-23 10:36 AM

Thank you.

 

 I need some help with my MacBook Air, it is not picking up EOS Webcam utility with zoom, But I can use it with the sky.

 

Please help.

2 REPLIES 2

colegs
Community Champion | Employee
Community Champion | Employee

‎2021-12-14 04:30 PM

rbabskie1,

 

Sorry for the delay in answering.  Please verify that you are on version 5.1.1 or later of the MacOS Zoom client since that is the release where all virtual cameras were supported.  Also, based on the Canon support page, if your camera supports Wifi, please make sure it is set to USB mode.

 

If those items do not resolve this, you will either need to open a ticket with Zoom, or contact Canon support to see if they have an issue on their end.

Curiosoairinema
Explorer
Explorer

‎2023-02-23 10:13 PM

Hi everybody ☺ been took too long to say hi and how are you.nice feeling.

0 Likes