Random reactions

Forum|Forum|2 years ago
May 14, 2023
2 replies
20 views

A couple of participants in a meeting are noticing random reactions popping up without them clicking the reaction or even touching their keyboard. We're in a training related to trauma so you can imagine the concern that a thumbs up or tada may pop up at a particularly inappropriate moment. Any suggestions for how to fix this?

Thanks!

Meeting Features

Bri

Community Manager

Hi @LisaG22 , and welcome to the community. Are you using a webinar? If so, this section of Using Webinar Reactions might be helpful to you.

To disable them entirely:

J

JessicaTICTI

Newcomer

This is happening in our meetings too; I'll get a notification that my hand was raised (when I didn't raise it), and sometimes there's a flashing "thumbs up" emoji. It's not a webinar, it's just a regular zoom meeting.

T

tncohn

Newcomer

All, I just discovered a feature called "Gesture Recognition". I believe disabling this feature will resolve these issues. I'd imagine Zoom isn't able to recognize gestures correctly on lower quality video signals, thus resulting in unintended auto-reactions.

Here's the feature's support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059271