Q&A panels remain blank in Zoom Gov meeting. | Community
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Newcomer
March 2, 2023
Question

Q&A panels remain blank in Zoom Gov meeting.

  • March 2, 2023
  • 1 reply
  • 2 views

Hello there! 
Despite extensive testing across different sessions and various team members,   Q&A panels in  Zoom Gov meeting (not webinar) remain blank with questions disappearing for all participants, including Host and Cohosts. 

All Q&A settings have been enabled in the backend and we have a later version from the minimum required. 
Why is this happening? and why is this feature enabled if is not set to properly work in the Zoom gov environment? 

 

Thank you! 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    March 3, 2023

    Welcome to the Zoom Community, @Calison12.

     

    This is a new feature in meetings applicable only to certain accounts.  I'm sure you're probably one of those, but wanted to mention it first.

     

    And because it's new and limited access, I'd highly recommend having your entity's Zoom Admin contact Zoom Support for assistance.  

    Submit a Support Ticket here: https://support.zoom.us/hc/en-us/requests/new

    Or have your admin contact Zoom Support directly through ZoomGov.com.