Pulling a report to pull chat comments from a meeting | Community
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Newcomer
March 23, 2023
Question

Pulling a report to pull chat comments from a meeting

  • March 23, 2023
  • 1 reply
  • 3 views

How can I pull a report to capture the comments that were made in the chat?

    1 reply

    WencesUnzueta
    Community Champion | Customer
    Community Champion | Customer
    March 23, 2023

    Hi AudreyHERR1.

     

    We can obtain a chat history of a meeting in different ways:

    1.- If the meeting is recorded in the cloud, we can enable the function that in the recording file, we have a .txt with everything that was said in the group chat. (Private chat is never saved)
    2.- When the session is active, we can download the chat history directly from the meeting in a .txt format
    3.- The owner and/or a user with an administrator role, can enter the dashboard and see the chats of the meeting client of the users who belong to the same account (BIZ, ENT or EDU plan is required)

    Newcomer
    May 4, 2023

    Does this mean if someone send me a direct message and not the the entire group I lost those messages?