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Promoted panelist cannot unmute video

kenmorewardcler
Newcomer
Newcomer

‎2021-09-23 11:10 AM

What am I not setting after starting the meeting or webinar that does not allow a promoted participant to panelist cannot unmute their video?  Audio is okay.

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2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

‎2021-09-23 11:17 AM

Hi @kenmorewardcler 


Be sure that you go to the Participants panel, click More, and allow Panelists to Start video: 

Screen Shot 2021-09-23 at 13.16.57.png

 

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kenmorewardcler
Newcomer
Newcomer
In response to Bort

‎2021-09-23 11:22 AM

Where do I find the Participant's panel?  In the bottom tool bar the number of participants is shown, I click that to show the names of participants from whom I wish to promote to panelist and do so.  I have not seen a pulldown like what you've shown.

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