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2023-03-29 12:28 PM
Would someone be so kind as to post screenshots, right from the home screen, for both iOS and Windows 11 -chrome, on how you fixed this problem. I have followed at least a dozen sets of instructions and been unable to fix:
I have a profile picture.
I can see it in the upper right hand corner on my phone and on Windows 11 (chrome)
when I attend meetings other people's profile pictures are shown. (when their is video is off)
But not mine (when my video is off)
This happened out of the blue with an update
Help.
2023-03-29 01:08 PM - edited 2023-03-30 12:37 AM
I can provide you with some troubleshooting steps which I have learned from https://www.howtodo.blog to try and resolve the issue.
For iOS:
For Windows 11:
If these steps do not resolve the issue, you may need to contact Zoom support for further assistance.