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Profile pic doesn't show in meetings

Erich808
Newcomer
Newcomer

When I log in to my profile on the web (zoom.us), I can see my profile picture. I have also followed this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065840, but it doesn't display when I join a meeting. It used to display, but then stopped working. Do you have any suggestions on what else to try?

2 REPLIES 2

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @Erich808 
Two possible reasons.
You have dont show when camera is off
The zoom settings of the meeting you joined have disabled the use of profile pictures.

All the best

John
Please give me a like if it solves your problem
https://www.youtube.com/@boomwithlordzoom/videos

 

Erich808
Newcomer
Newcomer

Thanks @ExpertswhoJohn 

 

Where exactly do I toggle 'You have dont show when camera is off'? I am not finding it.