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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Problems with screen share

Dealum
Newcomer
Newcomer

‎2024-07-23 04:33 AM

I have multiple problems with screen sharing on Zoom which started yesterday. 

 

1. When I try to share a window, it shows Zoom call participants and Zoom buttons as black boxes for the other person in the call. Moreover, if I temporarily open another window that I'm not sharing (e.g. to check my notes), my entire screen will turn black on the screen share. 

 

2. When I share my entire screen things work more properly but still cannot get rid of Zoom buttons and items being displayed as black boxes for others.  

 

Screenshots: https://www.dropbox.com/scl/fo/aheyafwrsq5swlt3ll780/AFjvZVN7mrF_axYsoCsCpvw?rlkey=iiz1s8t1th0xtb47h...

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