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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Problems with recordings, and broken links to zoom invites

Bob84
Newcomer
Newcomer

‎2024-05-31 08:29 AM

Has anyone had issues with people unable to access a zoom meeting because the link does not work?  Also, has anyone found that their recorded zoom calls do not download to their computer storage?   I have experienced multiple issues in the month of May... I hope zoom technical support or management looks at this forum.   At the Pro level, I do not have access to a live chat, or person to discuss technical issues.  This is a problem.  The bots are telling me I am not logged into my account.   Sorry for my rant.  

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-br0keth3intn3t
Newcomer
Newcomer

‎2024-06-16 09:38 PM

No advice to you, sorry, but yes. I have a client who, for whatever reason, also has issues with the zoom links she sends me.

 

And yeah. I'm also a paid subscriber and think it's ridiculous that zoom doesn't have actual customer service people to help with technical issues. This is ridiculous. Definitely thinking of jumping ship now.

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