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Problems using external microphone Samson Q2U

amidabrian
Newcomer
Newcomer

I am trying to use a Samson Q2U microphone with Zoom and tested it out before my meeting.  When I tested it before my meeting it all seemed fine.  Unfortunately, when the meeting started and they could not hear me and I could not hear them.  In the end we ended up using my Mac's audio settings.  I am on Ventura 13.2.1 and my Zoom is updated.  Has anyone had similar issues and if so is there a solution?

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