Problems To use my Microfon and Speakers during a meeting.

Hello,

i have a huge problem. Since i have a new Laptop with Micorsoft 11 I can't connect my Speakers or Microphon for a meeting. it always says connect with Computeraudio. I do and than, i got told. You are not connected with the Computeraudio.

I checked my computer, I got the new zoom Version, I got the trivers. The Laptop is two weeks old. Right now i can't work. I really need your help.

all test for the Audio are great.

Kind regards

Susan