cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Problemas para acceder al Zoom

u20222797
Newcomer
Newcomer

No puedo ingresar a mi cuenta, me sale el mensaje "Parece que no podemos conectarnos. Compruebe su conexión de red e inténtelo de nuevo". He reiniciado el moden y usado cable red. Sin embargo, sigo teniendo el problema.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hola @u20222797 ¿has consultado nuestros pasos para la solución de problemas al usar WiFI? Revisa eso aquí support.zoom.us/hc/es/articles/201362463

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!