Problem since 2 week while using zoom with 4G

since 2 week while using zoom meeting to record my on line courses I meet several problems :

1/ my micro makes strange noises

2/ my connection is instable, and spot while recording.

si I am confused because before that it was ok

but since the two last weeks (approximatively) my reseau swich off as soon as I start using zoom.

I check the volume of data that I can use per month and and don’t use a lot of date so I don’t think it is the problem.

dors any of you had the same issue??

thank for tour helps

Employee

Hi Flocavy

I think you need to check your Zoom application's updates if you go to https://zoom.us/download,

Also you could check your windows/mac updates and the sound drivers updates.

In case of the issue still exist we highly recommend creat a support ticket.

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