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Problem recording video

Spotlight76
Newcomer
Newcomer

Hi, i joined a meeting via a link that was sent to me by the host. When the meeting started i pressed the "record" button and the program asked the host to give his permission. The host gave it but when the meeting endedand the program closed, i didn't find the video in the selected folder. I didn't press the "Stop recording" button when the meeting ended. Is there a way to find the video or it was never recorded?

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Spotlight76 👋 There should still be a recording. If you sign in to the Zoom web portal and click Recordings in the navigation menu, do you see the recording there? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Spotlight76
Newcomer
Newcomer

No. Nothing there.