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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Problem logging in

Adolf1
Newcomer
Newcomer

‎2022-11-28 10:42 AM

When you log in to your account, he writes that you need to confirm on another device, but the device has been gone for a long time. With the method of sending the code to the mail, it does not come. When registering a new account, it gives the error "network connection failure". Has anyone encountered such a problem?

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1 REPLY 1

YaBoiB
Community Champion | Employee
Community Champion | Employee

‎2022-11-28 12:58 PM

Hello @Adolf1, 

 

 I am not completely sure of the issues that you are facing, but I am hoping that this article might be helpful to you. 

 

https://support.zoom.us/hc/en-us/articles/360000787483-Can-I-use-Zoom-on-multiple-devices-

 

Let me know if I can be of more assistance. 

Thanks, 

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?
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