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Newcomer
GregH
Newcomer
December 28, 2022
Question

Problem Sharing Screen

  • December 28, 2022
  • 1 reply
  • 1 view

I'm the host of a meeting and I keep getting kicked out of the meeting when I go to share my screen. I've used zoom for over a year and have hosted 100+ meetings and this has never happened to me before. Any ideas?

Greg

    1 reply

    Bri
    Community Manager
    Bri
    Community Manager
    December 28, 2022

    Hi @GregH ! I'd be happy to help. First, are you on the latest version of Zoom?

     

    If so, the next thing I would suggest trying is adjusting the hardware acceleration settings for sending video and receiving video by going to Settings > Video > Advanced. 

     

    G
    Newcomer
    GregHAuthor
    Newcomer
    December 28, 2022

    Hi Bri,

    Thank you for connecting.

    I'm on v5.13.0 on zoom and it looks like my advanced video settings window looks different than yours. See attached

    Greg

     

    Bri
    Community Manager
    Bri
    Community Manager
    December 28, 2022

    Thanks for attaching the screenshot! Try deselecting Video Processing, Sending Video, and Receiving Video and let me know if that resolves the issue for you 

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