Problème de fond d'écran rose persistant

[Steph77]

Bonjour,

J'ai un souci de filtre rose persistant sur Zoom. J'ai tenté avons tenté plusieurs solutions : réinstallation de l'application, suppression des fichiers de préférences, vérification des autorisations caméra, et même un redémarrage complet du Mac. Le problème persiste. Auriez-vous une solution ?

[MGSR · Accepted solution]

Hello @Steph77,

Welcome to the Zoom Community! We're glad to have you here. 

It's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

Let us know if this helps or if you need further assistance.

[MGSR]

Hi @Steph77!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @Steph77!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!