Problème de fond d'écran rose persistant | Community
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Newcomer
April 23, 2025
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Problème de fond d'écran rose persistant

  • April 23, 2025
  • 3 replies
  • 0 views

Bonjour,

J'ai un souci de filtre rose persistant sur Zoom. J'ai tenté avons tenté plusieurs solutions : réinstallation de l'application, suppression des fichiers de préférences, vérification des autorisations caméra, et même un redémarrage complet du Mac. Le problème persiste. Auriez-vous une solution ?

Best answer by MGSR

Hello @Steph77,

 

Welcome to the Zoom Community! We're glad to have you here. 

It's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

Let us know if this helps or if you need further assistance.

3 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
April 23, 2025

Hello @Steph77,

 

Welcome to the Zoom Community! We're glad to have you here. 

It's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

Let us know if this helps or if you need further assistance.

MGSR
Community Manager
Community Manager
May 2, 2025

Hi @Steph77!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
Community Manager
May 9, 2025

Hi @Steph77!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!