cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Pre-register without requiring authentication (including use of Zoom app)

ietodd
Newcomer
Newcomer

Hi folks

I am trying to work out the best way to manage who attends a meeting without putting up barriers to entry.

Participants have already been asked to register on my client's website, so we don't want them to have to register again. The other issue I am trying to avoid is people being required to have a Zoom account or to use the app. I tried to pre-register people today and on testing it my client, when joining by phone, received the following message: Ready to get started? Download from the App store.

 

I have checked my Settings and "Only authenticated meeting participants and webinar attendees can join meetings and webinars" is not selected.

 

How do we pre-register people so they can just click on the link?

Cheers

Todd

0 REPLIES 0