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PowerPoint share screen shows presenting mode on the screen cut records editing mode

israel_shapiro
Newcomer
Newcomer

Hi,

I am a zoom client.

In the last few times, after starting a meeting and share screen, I got a massage that ZOOM had crushed. However, the program continued to work and record on my computer. But still there was one problem:

While sharing PowerPoint presentation, when I moved from edit mode to presenting mode, it worked OK on the screen but in the recording it stayed on the first slide in editing mode.

 

I removed ZOOM installation from my computer and installed the latest version.

There were no “crush” massages any more, however, the problem with sharing PowerPoint persisted. Presenting mode works on the screen, but stays in editing mode in the recording.

What should I do?

 

Thanks

Israel Shapiro

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