Possible to get details about users associated to our domain?

[Bobat]

We have an associated, verified domain.  We're interesting in consolidating all of the users that are using an email with our domain to our corporate account.  However, the  "View User Summary" link only tells us the overall number of people that would be impacted by this.  Is there a way to get the specific accounts that would be prompted to consolidate, and if any of them are paid accounts?

[newl · Accepted solution]

@Bobat Went through a VERY large consolidation a few months back. Had the same issues. Generally the information you are asking for is not available as it goes against Zoom privacy policies.  You may be able to submit a request for a one-time view into the external paid accounts by agreeing to a legal document that states you are the owner of the email domain that the paid accounts are using. That is what we were able to do. I suggest you contact your Zoom CSM for more info. 

[Mark_CSU]

Hi there,

We are also in need of this info. Can you provide any further details or even perhaps the legal doc? (NOT for us to use, but to merely review to see what kind of uphill battle we have with our GC)

[Buttercup]

You will need to contact your account executive to sign the legal documentation.  The information that Zoom can provide with this is limited due to PII, but it should be enough to assist you with what you need.