cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Poor quality on zoom recordings after updating zoom + black boxes on recordings with chat box

Sulin
Newcomer
Newcomer

I noticed after my last zoom update that two strange things are happening with my zoom meetings and recordings:

1. the quality is markedly poorer than prevously using the same gear (Logitech 922 webcam attached via USB directly)

2. if i open the tool box or a chat box, there is a black box in its place in the recording

 

Anybody know why this is happening and how I can fix it. Pretty disappointing recording results. 

Thanks!

0 REPLIES 0