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Polls not showing up in my meetings as an option

nicolesauce
Newcomer
Newcomer

I recently upgraded to a pro account so that I could do in meeting polling. I created a poll outside my meeting which is already scheduled, but when I enter the meeting, there is no option to launch a poll. The icons at the bottom do not include polling, and when I click the more button, it only has livestreaming options. I cannot launch an existing poll nor can I create a new one. I have read and tried everything I can find int he zoom help files. been trying since yesterday.

3 REPLIES 3

iambobsat
Zoom Employee
Zoom Employee

Hi, 

 

Can you try following this guide? If it still doesn't work, DM me your user e-mail. Let's go over your setup over video/screen share.

 

 

Hi, I am having the same issue and also have Zoom Pro. Would you please send me instructions on how to fix this issue? Thanks

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @DrLux 

Welcome to the Zoom Community! Glad to have you here!

You may check out this article on how to set up the polls.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?