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JasonKoZillow
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September 2, 2022
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Poll Library Limited to 10 Polls

  • September 2, 2022
  • 8 replies
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As an enterprise user, we have several Zoom integrations enabled for our LMS. However, we use a lot of Virtual Instructor Led Training sessions. As such, the need to integrate polls into these sessions is critical. Rather than having to create these polls each time a session is set up, we love to use the Poll Library, so that they are available when the course is live. 

 

The problem with this, the Poll Library limits preset polls to a maximum of 10 per account. Is there a way to increase this number or will Zoom increase this limitation in the future?

 

 

Best answer by Ray_Harwood

Hey, @JasonKoZillow,

 

I don’t think there’s a way to increase the number of polls – I know it’s not a setting you can change from the user end. 

I’d recommend a 2-pronged strategy for you:

  • Feature Request: https://www.zoom.us/feed – tell Zoom you’d like the ability to increase the polls available
  • Support Ticket: https://support.zoom.us/hc/en-us/requests/new – create a support ticket and ask to have your number of stored polls increased. If it’s not possible even for them to increase it, they’ll tell you; if it is, hopefully they’ll give you more.

 Come back here and let us know what you find out!

8 replies

Ray_Harwood
Community Super Champion | Customer
Ray_HarwoodAnswer
Community Super Champion | Customer
September 3, 2022

Hey, @JasonKoZillow,

 

I don’t think there’s a way to increase the number of polls – I know it’s not a setting you can change from the user end. 

I’d recommend a 2-pronged strategy for you:

  • Feature Request: https://www.zoom.us/feed – tell Zoom you’d like the ability to increase the polls available
  • Support Ticket: https://support.zoom.us/hc/en-us/requests/new – create a support ticket and ask to have your number of stored polls increased. If it’s not possible even for them to increase it, they’ll tell you; if it is, hopefully they’ll give you more.

 Come back here and let us know what you find out!

    J
    Newcomer
    JasonKoZillowAuthor
    Newcomer
    September 22, 2022

    Hi @Ray_Harwood , 

    Thank you for the options. I've reached out to Zoom to see what the possibilities are and will update once I hear back. 

    Thank You!

    Jason 

    M
    Newcomer
    mlqs01
    Newcomer
    October 18, 2022

    I have a very similar issue. I wonder if you found a solution?

    J
    Newcomer
    JasonKoZillowAuthor
    Newcomer
    October 20, 2022

    Hi @mlqs01 

     

    Unfortunately, level 2 support only advised me to submit a feature request, which I had already done. So at this time, we dont have a solid answer

    A
    Newcomer
    AndyBpdx
    Newcomer
    January 11, 2023

    @JasonKoZillow have you received any resolution?

    K
    Newcomer
    Ken_Tryon_URMC
    Newcomer
    February 9, 2023

    Just looking at this issue, and discovered that Zoom now allows more than ten polls to be saved; however, only ten can be active at any given time. Changing the active polls is done by going to the Polls tab under Meetings and clicking the blue slide on and off.

     

    I'm a Zoom admin at a large university medical center, and many of our users do education--definitely going to let them know about this addition.

      Ray_Harwood
      Community Super Champion | Customer
      Ray_Harwood
      Community Super Champion | Customer
      February 10, 2023

      Greetings, All!!

       

      Zoom has recently significantly updated the Poll feature.  Anyone wanting to use Polls to their maximum should take some time to review the latest Zoon Support article (updated February 3,  2023) for information on advanced polls and quizzes:

      https://support.zoom.us/hc/en-us/articles/4412325214477-Conducting-advanced-polls-and-quizzes-in-meetings 

        K
        Newcomer
        Ken_Tryon_URMC
        Newcomer
        February 10, 2023

        @Ray_Harwood yup--I noticed this because Zoom put a big happy NEW balloon above the Polls feature. I passed it along to some of my users who do a lot of education sessions with polls.

          J
          Newcomer
          JasonKoZillowAuthor
          Newcomer
          February 10, 2023

          Hi All, 

           

          It looks like the stored polls feature is still limited to 10 active polls. We have multiple sessions running daily among several integrations. Instructors are often pressed for time, coming from one meeting to another and doing their normal work in between. While you can store more than 10 polls, our instructors do not have admin access to zoom, therefore they cannot switch the active polls. This is the problem. Otherwise it takes time to build each session group of polls.  Unfortunately Zoom was not very helpful and with the layoffs occurring currently, I doubt they will have much bandwidth for further review on this matter at least in the near future. 

          Ray_Harwood
          Community Super Champion | Customer
          Ray_Harwood
          Community Super Champion | Customer
          February 10, 2023

          Hey, @JasonKoZillow, look at the info in this Zoom Support article on Advanced Polls & Quizzes under Limitations:

          • You can create a max of 50 polls for a single meeting, with each poll having a max of 50 questions. 

          Not sure if this helps... but maybe.

          K
          Newcomer
          Ken_Tryon_URMC
          Newcomer
          February 13, 2023

          @Ray_Harwood Had to look a bit harder to see how this works—I can have 50 polls in a meeting, but still only 10 active polls in the persistent library, so I have to create the additional 40 for just a given meeting. Kind of a weird limitation, but it's likely plenty for most users—I'm an admin and don't actually run a lot of meetings, so I'll need to check in with some of my poll-heavy users.

           

          Ken Tryon
          URMC Collaboration / Zoom Admin
          (585) 273-3044

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