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2024 Khoros Kudos Awards

The Zoom Community has won the Best Customer Support Community award!

Celebrate with us

Please help!!

meerkat786
Newcomer
Newcomer

I have been having a regular meeting each week.  The invite comes to my email and I am able to successfully join the meeting each time. The problem is that the user name displayed is my son's. I have my own independent zoom account and so does he but i don't know why the meetings are being linked to his account. I don't know if somewhere along the line if I ever used my email to set up his account. Any meetings I have always display his name. Please can anyone help?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @meerkat786.

 

The Display Name is taken from your Zoom Web Portal profile page: https://zoom.us/profile 

Ray_Harwood_0-1678580823455.jpeg

Click the blue Edit link to change it. 

 

Be sure you are logged into your own account on the Zoom Web Portal and/or the Zoom App before joining. 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !