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Please allow virtual background on older CPUs if there is a modern GPU

raymer
Explorer
Explorer

I still use a PC with an Intel 2600K i7 CPU. However I also have an AMD RX 570 graphics card in this system with 8GB of VRAM. It could easily support virtual backgrounds, but there does not seem to be a way to override the simple CPU check that flags my CPU as "old" and simply disables the feature.
It is annoying that I can use Google Meet and other video conferencing software with all features enabled, but not Zoom. Would you please allow a setting in the GUI somewhere, or at least a setting that can be added to the config file that would skip this compatibility check? 

2 ACCEPTED SOLUTIONS

ChrisO
Specialist
Specialist

Hi Raymer,

 

 

Thanks for the suggestion! The Zoom Community is not a place where feature requests are tracked, so I highly encourage you to submit this idea through the feedback form: https://zoom.us/feed.

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

View solution in original post

raymer
Explorer
Explorer
2 REPLIES 2

ChrisO
Specialist
Specialist

Hi Raymer,

 

 

Thanks for the suggestion! The Zoom Community is not a place where feature requests are tracked, so I highly encourage you to submit this idea through the feedback form: https://zoom.us/feed.

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

raymer
Explorer
Explorer

Done. Thanks!