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Pink dots on videocalls

Anna22
Newcomer
Newcomer

‎2022-02-08 01:02 PM

Pink dots appear on the screen when the other person enters my meeting. I tried to rebut the laptop, uninstall zoom, run a virus scan. The camera works perfectly with Facebook. It used to work fine with zoom up to recently. Laptop is Asus Windows 8.1 . Has anyone ever experienced this? 

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-07-19 01:45 PM

Hi @Anna22 as I don't believe this is a Zoom issue, suggest updating Windows, your Zoom Client, and any camera drivers that potentially may be out-of-date. 

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Zoom Community Moderator
he/him/his

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leticiavillasen
Newcomer
Newcomer
In response to RN

‎2024-08-26 01:37 PM

 885 1641 0160

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