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Photo no longer showing in meeting

MAA58
Newcomer
Newcomer

Hi, I'm a basic user and my photo used to show in meetings. It doesn't seem to be doing so anymore, even though I have checked I'm logged in and have not selected to hide the profile pic in the security settings. I've moused around and can't see any more options. Any tips? 

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @MAA58, welcome to the Zoom community! Have you followed the instructions listed in this article for adding a profile picture to your account?  https://support.zoom.us/hc/en-us/articles/7056836613517-Managing-your-profile-picture. If your profile picture still does not reflect during meetings, you may need to uninstall and then reinstall the Zoom application. Hope this helps!