Phone numbers not appearing in invitation

[LornaFL]

Our audio options are set for computer and telephone, but no phone numbers appear in the meeting invitation. This is true for both out meetings account and our webinar account. Is anyone else experiencing this? If so, how did you correct this? Thanks.

[KhatC]

Hi @LornaFL! To include selected numbers in the invitation, sign in to the Zoom web portal then go to Personal > Settings > Audio Conferencing then enable "Show international numbers link on the invitation email", "Toll Call", and "Toll-free and Fee-based Toll Call", whichever applies. If you are an account owner or admin, you can enable this for all users via Account Management > Account Settings > Audio Conferencing. Hope this helps!

[Steward707]

The meeting invitation format has been changed. This threw me off also. Instead of listing all of the phone numbers on the initial invitation, Zoom has consolidated the invite (which is nice and pretty, but kind of confusing if you are unaware of the change) so there is a link at the bottom that reads: Join instructions: (link) and when you click that link, it opens a new window with the familiar invitation and the infinite list of phone numbers or however you have chosen to present the phone numbers offered to your invitees. Hope this helps!

[Greg51]

It still just opens the link and not the phone number. This is the least helpful change to a meeting invite for people who need phone numbers for meetings, and I just love having to spend an hour researching these changes for simple needs. This forces my clients to do more work to join a call.