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Personalized Meeting Link - Customize Option Not Available

jplwc
Newcomer
Newcomer

I am trying to customize my meeting link with my company name. The knowledge center provides these instructions below but my issue is that under Step 3, there is no "Customize" option showing in my profile/meeting. I have a Pro account and I updated my version earlier this week. Is there another reason this option is missing?  

To create your personal Zoom link for a meeting:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Profile.
  3. Under Meeting, to the right of Personal Link, click Customize.
  4. Enter the ID or personal link desired.
  5. Click Save Changes.

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