People can't join my meeting

Did you ever find a solution to this problem of participants not being able to join giving the error "The host has another meeting in progress."  I am having the same problem, HELP!!

I am having the same problem

Did you get a solution?

Thanks

Zoom,

Please provide support for this.  Clients and family members have both reported this issue to me when trying to join my meeting. I tried to log on with my work account on another device and got the same message.

This is preventing me from using Zoom (I switch to Teams or Google Meet) and I'm not sure I want to renew my subscription.

Hello, 

I have seen this happen before as well!

(If you want the official technical reason for this, please see this article: https://support.zoom.us/hc/en-us/articles/206122046-Can-I-host-concurrent-meetings- the TLDR version is that Non-business accounts cannot have more than one meeting at a time. )

I can tell you that the most likely reason this is occurring is one of the two following scenarios:

1. The prior meeting being left open by the host. If you need to host a concurrent meeting as a non-business account, please ensure you have fully closed out the previous meeting upon leaving it. You can do this by clicking "End Meeting For All" instead of the "Leave Meeting" button.

2.  The second reason this could be happening is because someone else started a meeting on your account without you being in that meeting. This can happen if you have enabled "Allow participants to join before host". If this is causing issues, make sure you disable this option so that users cannot start a meeting on your behalf. This can be problematic if they started a different meeting than the meeting you wanted people to join. More information about this feature can be found here:

https://support.zoom.us/hc/en-us/articles/202828525-Allow-participants-to-join-before-host

Please let me know if this resolves this for you! 

Thanks,

Micah

Same problem here:

- no other meetings active

- Guest 1 attends through the link in the calendar invite

- I open the meeting with its specific name and time (only one scheduled so no confusion possible) in the iOS app

- I see Guest 1

- Guest 2 tries to join through the email link and gets the message that another meeting is is progress

- odd thing: when I copied the meeting details to send by email, there were 2 different passwords in the auto-generated text (copied below with some anonymization)

- I have a business account (but probably not much longer)

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I am having exactly the same problem described for the last few weeks, even since I upgraded ( think (imagine that!)... I am a counselor and offer sessions and talks online and this is becoming a nightmare... obviously, the issue is becoming pandemic.... Please help! (As the others, the possible issues you described do not apply in my case). 

Has anyone figured out how to resolve this? I’m having this exact same issue.

Thank you thorche for your post.  I have been dealing with this issue and today it became ridiculous.  My participant could not enter the room.  I did a number of things to address this issue, and I'm not sure why it is working now, but I think one of these steps made the difference:

I signed into my account online with zoom - went to zoom.us.  Then I went to my profile and settings

https://zoom.us/profile/setting
I turned off the option for to "allow attendees to join meeting before the host"

(this is in the "schedule a meeting" section)

I started the scheduled meeting and did two things:

Hit the "security" icon on the bottom of the zoom screen and made sure "enable waiting room" was checked

Clicked the green shield icon in the upper left corner , which showed the meeting id and passcode, as well as the meeting link.  I copied the meeting link and sent it to me participant so they could just click the link and join the meeting.  Thanks again for this tip thorche!

Anyhow, I think the key step may be the turn off the "allow attendees to join before host" option in settings. 
Zoom - please address this problem in a clear way for people.  It ruined a scheduled meeting of mine and it's obviously a problem for others too.

My issue is with using the instant feature for the private meeting room (PMI). no one can join once I've opened the meeting. They get the very same message as everyone else are having with regular invite meetings.

I have a related problem. Nothing happens when my Zoom guest clicks on Launch the meeting on their end Tried three times in a row. No joy. Never had this problem before. SOS.