People can't join my meeting

Hi all! 

Thank you for your contributions to this thread. have some tips to share regarding the issue of a Zoom host having another meeting in progress. Our support team has created an article dedicated to this problem: Zoom Host has another meeting in progress. I suggest checking it out for specific guidance. Just follow the instructions provided in the article to address the issue. 

Thanks!

Carla,
Zoom Community Team

This is the same solution we have all already tried and been given. The article is incorrect, it does not only affect web or desktop, affects mobile app too.

User schedules a meeting using the zoom app on mobile (in my case, iOS). User then sends the meeting invite via email. Participant clicks on email and is told that the user has another meeting in progress. The meeting organiser waits patiently for the participant to join the meeting. The participant asks the organiser why they are in a different meeting. But only one meeting has been set up.

In the meantime, over a period of years, Zoom ignores the issue and presents the same solution without ever properly understanding the problem.

I am also getting this regularly. It's causing real damage to my business at the moment. What is the solution? The solution provided here is, as has been stated, not correct and unhelpful!

Hiya, its sad to see that this problem with zoom has been going on for over two years now.
The solutions being offered are not practical or simply do not resolve the problem.
Consumer law protects in this case.
If as a customer (of which I am and many are) has problems such as the ones described above, yet the solutions that are given do not work or are not applicable, and still no resolution is reached and the problem persists (which it is)...
...it is the responsibility of the company (in this case zoom) to approach each person individually, offering them a refund on the product theyve purchased as well as loss of any earnings.
Today, at 10:00a.m I lost another £50 (approx $58) as a result of people not being able to get into the Yoga class meeting I had organised.
Last week £30 (approx $38) lost on the same problem.
So far £80 (approx $88) in lost revenue.
I, personally believe this money needs to be paid back to me by zoom as the issue is not with me and all solutions offered have failed.
I await you getting in touch.
You have my email.
Graeme