Paused zoom recording, restart, pause, lost first file

[Cora]

I was recording a session and paused at the end. I forgot I had payed (or stopped) and went to do this again, and it re started, so again I paused. In this process when the file converted it only gave me the 3 second second recording and not the main recording. Im on free zoom, does anyone know how to find the first section of the recording?

[ralad]

same issue I have faced, any resolution

[CarlaA]

Hi @Cora @ralad,

You can use the Zoom web portal to see a list of your local recordings. If the meeting was recorded, it will be located here. 

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Recordings.
3. Click the Local Recordings tab.
   This will display the meeting topic, meeting ID, date and time, computer name, and file path for the recording.
4. Click Open: Open the file location of your local recording. Your browser will prompt you to open Zoom so that Zoom can redirect you to the file location.

Let me know if that helps!