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Past Meeting Not Found

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authorjcg
Explorer
Explorer

‎2021-07-24 09:42 PM - last edited on ‎2022-03-31 07:14 AM by Community Moderator | Employee

Hi there. On June 13, 2021, I hosted a zoom meeting with a client. I joined by PC; she joined by phone. I'm pretty sure I recorded the session. I went into my zoom account and there is no record of the meeting ever taking place, yet I have the zoom meeting invite details that she used to join the call. Any ideas? Thanks for your help.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-07-27 06:54 AM

Hey @authorjcg, did you record locally or to the cloud? If you did record locally, looking into Finding and viewing local recordings may help you out on accessing and converting local recording files. 

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Zoom Community Moderator
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Have you heard about Zoom AI Companion? ➡️ Check it out!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-07-27 06:54 AM

Hey @authorjcg, did you record locally or to the cloud? If you did record locally, looking into Finding and viewing local recordings may help you out on accessing and converting local recording files. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!