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2025-07-30 02:35 PM
I have 2 basic accounts, and I am the owner on both. I am trying to change my meeting passcode, but it's locked by admin on both accounts.
I followed several tutorials but none worked for me. When I go to the Account Management section as instructed, I only see Account Profile and Reports — there isn't any option to assign myself as the admin.
I tried to attach screenshots but it doesn't let me do so.
Solved! Go to Solution.
2025-08-04 10:10 AM
So the PMI – Personal Meeting ID – is special. It has its own settings under the Meeting menu on the far left:
Click the Edit button at the bottom, and this opens up the Passcode for the PMI to be edited:
Type the new Passcode and click Save. That should do it!
2025-07-30 04:56 PM - edited 2025-07-30 04:57 PM
Welcome to the Zoom Community, @Jerry523.
The Passcode setting is locked on for Basic accounts (red), but the Passcode value should still be editable (green):
2025-08-03 12:18 AM
Thank you, but I don't have the green editable box on my page. I hope I can send the screenshot but it doesn't let me attach any picture. It looks like:
Personal Meeting ID (PMI) Passcode Locked
All Personal Meeting ID (PMI) meetings that users can join via client, or room systems will be passcode-protected
Passcode:5xxxxx Hide
There is no box for changing passcode value.
2025-08-04 10:10 AM
So the PMI – Personal Meeting ID – is special. It has its own settings under the Meeting menu on the far left:
Click the Edit button at the bottom, and this opens up the Passcode for the PMI to be edited:
Type the new Passcode and click Save. That should do it!
2025-08-04 05:09 PM
Thank you so much! It worked!