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Partner
July 25, 2023
Question

Participants unable to join meeting

  • July 25, 2023
  • 1 reply
  • 1 view

Hi. From time to time we have participants trying to access a meeting who are are unable to do so. Why is this so?

1 reply

Employee
July 25, 2023

Hey CH101, based on my experience with customers, it's most likely that the cause of the issue is the internet connection of the attendees. If you have ruled out that factor, you can check out this article: https://support.zoom.us/hc/en-us/articles/7247615044877-Troubleshooting-when-you-can-t-join-a-Zoom-meeting