cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Participants Cannot Join Zoom Meeting

Byamukama
Newcomer
Newcomer

Hello,

Over half of our 130 registered participants could not join our zoom meeting today. They simply were told: "Login Failed." Those who kept trying were locked out. Is there a reason why this is so? How can we resolve this so that we do not have the same issues next time?
 
2 REPLIES 2

JimmyWick
Participant
Participant

If you are experiencing issues joining a Zoom meeting using a meeting link or through the Zoom desktop client, you may need to manually enter the meeting ID and passcode. Follow these steps to manually enter the meeting ID and passcode. Log in to the Zoom desktop client. On the Home tab, click Join.

 

Regards,
J Wick

Byamukama
Newcomer
Newcomer

Many people tried this in vain.