Participant List is not showing for a specific meeting, why?

[enamcse]

I am an ON-PREM user under bdren. After classes, I download the attendance from the Reports section of zoom web. I can download the participant list of other days of the same meeting but I could not download it for the following date:

04/11/2022 01:46:37 PM

04/11/2022 03:03:53 PM

The number of participants was 161. When I click on participants, the screen becomes like the attached screenshot.

Thank you in advance for your help.